I.Export agentWhat core services are specifically included?

ProfessionalExport agentServices include four core modules:Customs clearance operation systemandLogistics solutionsandDocument compliance managementandTax optimization servicesTaking a medical device company case as example, the agency not only completed HS code classification (finally classified as 9018.9090), but also planned a composite logistics solution combining China-Europe Railway Express + German overseas warehouse, reducing overall transport costs by 23%.

II. How to verify an export agency companys professional qualifications?

Three major qualification documents that must be verified:

• Customscustoms clearanceUnit Registration Certificate (valid until after 2025)
• Recordation Form of International Freight Forwarding Enterprises
• Industry certification certificates (such as FIATA, WCA and other international certifications)

In 2025, special attention should be paid to cross-border e-commerce comprehensive service enterprises needing additional Cross-border E-commerce Enterprise Type Recognition Certificate, with new filing system implemented from July, 2024.

III. How are export agency fee standards structured?

The typical fee structure includes:

• Basic service fee (accounting for 40-60% of total):
  • Customs declaration document processing: 200-500 RMB/set
  • Certificate of origin authentication: 150-300 RMB/copy
• Logistics surcharge (charged at 0.5%-1.2% of cargo value)
• Risk deposit (refundable, typically 3-5% of goods value)

IV. How do export agencies handle unexpected customs inspections?

Professional agency companies should establish a three-tier emergency response mechanism:

• Primary response: Complete document review within 2 hours
• Intermediate response: On-site coordination within 48 hours (e.g., when a chemical export to Chile faced composition queries in 2025, the agency provided full test reports within 72 hours)
• Advanced response: Activation of AEO mutual recognition mechanism with customs

V. How to avoid hidden clauses in export agency contracts?

Five key clauses requiring focused review:

• Force majeure definition scope (new digital service disruption clause added in 2025)
• Cost adjustment trigger mechanism
• Intellectual property guarantee clause
• The agreement on the place of dispute resolution (it is recommended to choose the China International Economic and Trade Arbitration Commission)
• Cross-border data transfer clause (must comply with the Data Export Security Assessment Measures effective in 2025)

VI. What additional services are needed for special product exports?

Taking hazardous goods export as an example, professional agencies should provide:

• UN packaging certification services
• Multilingual MSDS preparation
• Special filing of shipowners letter of guarantee
• Emergency response plan (including emergency resources in at least three countries)

VII. How to evaluate an agency companys international trade remedy capabilities?

14. Focus on three dimensions:

• Anti-dumping response cases (e.g., handled over 3 US Section 337 investigations in 2025)
• Trade barrier early warning system (covering real-time data from at least 30 countries)
• Customs guarantee insurance processing time (AEO enterprises should achieve policy issuance within 48 hours)

VIII. What are the new trends in export agency digital transformation?

Three major technological characteristics of the industry in 2025:

• Blockchain document notarization (a leading agency has achieved 85% document chain upload)
• AI compliance review system (error rate reduced below 0.3%)
• Digital twin customs system (can simulate outcome differences of various declaration schemes)

Specifically reminded:Before signing agency agreements, enterprises should request service providers to submit the Customs Credit Record Report for the past 6 months (verifiable via China Customs Enterprise Import-Export Credit Information Platform) and verify if their error declaration rate is below industry average (2025 industry benchmark: 1.2%).