Export goodsWhat are the core functions that an agent actually undertakes?

ProfessionalExport agentThe services coverEnd-to-End Trade Support, including but not limited to:

• customs clearanceDocument preparation and declaration (According to the 2025 Chinese customs data, the electronic declaration coverage rate has reached 98%)
• Design and implementation of international transportation plans (sea/air/multimodal transport)
• Trade termsRisk control (adaptation of terms such as EXW/FOB/CIF)
• Foreign exchange settlement and tax rebate processing
• The destination countryCustoms clearanceCoordination

How to judge the professional qualifications of an agency company?

needs to verify three core qualifications:

• Customs AEO certification(The new 2025 certification standard has been implemented)
• Membership of the International Freight Agents Association (FIATA)
• Industry cases of actual operations (It is recommended to request the export records of the same category in the past three years)

What specific items does the agency fee include?

Typical cost components include:

• Basic service fee (cashed by product value0.8%-1.5%)
• Special handling fee
  • Surcharge for dangerous goods declaration
  • Cold chain transportation temperature control fee
• Emergency handling deposit (usually 3%-5% of the cargo value)

How to handle the situation of goods detention?

A case of an electromechanical enterprise in 2024 shows that a professional agent can, within 48 hours:

• Launch an alternative transportation plan
• Coordinate with the customs of the destination country to provide guarantee for release
• Recover the liability of the carrier through the DSU clause

What should be noted for the export of special goods (such as dangerous goods)?

Particular attention is needed:

• Compliance of MSDS documents (The 8th revised edition of the 2025 GHS standard has come into effect)
• Validity of UN packaging certification
• Operational restrictions at transshipment ports (such as the latest control regulations for Class 2 gases at the Port of Singapore)

How to deal with the customs clearance challenges in the destination country?

The solutions of professional agents include:

• Pre-review the HS code of the destination country (Case: The Indonesian customs electronic pre-classification service in 2024)
• Establish an overseas customs clearance agency network (It is recommended to choose an agent with branches in RCEP member states)
• Use the ATA carnet for temporary customs clearance

What are the differences between e-commerce goods and traditional trade exports?

Key difference points:

• Difference in declaration mode (Cross - border e - commerce applies to the supervision codes 9610/9710/9810)
• Logistics time - efficiency requirements (usually need to promise delivery within 72 hours)
• Return and exchange handling mechanism (need to establish a reverse logistics channel)

How to evaluate the hidden value of agency services?

In addition to basic services, excellent agents should provide:

• Trade compliance early - warning (such as Interpretation of the Implementation Rules of the EU CBAM Carbon Tariff in 2025)
• Supply chain visualization system (real - time tracking + electronic fence early - warning)
• Trade financing support (obtain bank credit using customs data)