What is required for a wheelchair exit?Product Certification?

Under the 2025 International Trade Regulations, wheelchair exports must focus on the following certifications:

• The European market: CE Certification (including EN 12184 standard for medical electrical equipment)
• US Market: FDA Registration (Class I Medical Device Listing)
• Japanese Market: PMDA certification (a JIS T9203 test report must be provided)
• General Certification: ISO 7176 series test report,Lithium batteryUN38.3 certification

It is recommended to chooseISO 13485Medical DevicesQuality Management SystemCertified suppliers can effectively reduce the risk of customs spot checks.

How to choose a reliable wheelchair transportation solution?

According to 2025International logisticsIndustry data: special attention is required for wheelchair transportation:

• Sea freight solution
  • Full Container Load (FCL): A 40HQ container can ship 200–250 folding wheelchairs.
  • Bulk cargo transportation: moisture-proof packaging and anti-tilt brackets must be added.
• Air freight solution
  • Lithium battery-powered wheelchairs must comply with IATA PI965 Section II standards.
  • It is recommended to use independent pallet packaging, with a single item not exceeding 80 kg.

Experience shows thatTransporting electric wheelchairs via roll-on/roll-off (Ro-Ro) vesselsCan reduce cargo loss rates by 30%.

How do wheelchair import tariffs differ across countries?

According to the latest 2025 tariff agreement:

• United States: 0% tariff on standard wheelchairs (FDA clearance documentation required)
• EU: Electric wheelchair tariff 2.7% (HS code 8713.90)
• Australia: Medical wheelchairs are GST-exempt (TGA registration required)
• Brazil: Wheelchair import tariff 14% + Industrial Product Tax 18.5%

Proposal to passRegional trade agreements(such as RCEP) choose the optimal certificate of origin scheme.

What after-sales issues might arise when exporting wheelchairs?

Based on industry statistics from the past three years, the main risk points include:

• Battery life complaints (accounting for 42% of after-sales issues)
• Mechanical Parts Warranty Claims (Average Processing Cycle: 45 Days)
• Misoperation caused by translation errors in the instruction manual

Professional Advice:Establish a localized after-sales network, stock commonly used spare parts (such as tires, controllers, etc.) in the target market.

What settlement method should be used for wheelchair exports?

Recommend three secure settlement plans:

• Letter of Credit (LC): Applicable to emerging markets; it is recommended to stipulate SGS inspection terms
• TT (Telegraphic Transfer): For mature markets, it is recommended to adopt a 30% deposit plus balance payment upon sight of the bill of lading copy.
• Export Credit Insurance: CITIC insurance is available for the South American and African markets

Special Note: Some countries requireWheelchair imports require a prepaid quality assurance deposit.(such as Saudi SASO certification).

How to Choose a Professional Foreign Trade Agency?

A high-quality agency should possess the following capabilities:

• Experience in exporting medical device products (minimum 5 years)
• Stay current on updates to market-access policies in the target market (e.g., the EU MDR).
• Certified for the transport of dangerous goods (electric wheelchairs fall under Class 9 dangerous goods)
• Value-added destination customs clearance services available

Case: A certain agency company achieved...China-Europe ExpressWheelchair transportation: transit time reduced to 18 days, customer satisfaction up 35%.

What are the special requirements for exporting electric wheelchairs?

Special Attention Required for Electric Wheelchair Exports in 2025:

• Battery capacity limit: no more than 100 Wh per unit for air freight, and no more than 300 Wh per unit for sea freight
• Electromagnetic Compatibility Testing: Must pass CISPR 11/RED Directive testing
• Software System Certification: The autonomous driving functionality must comply with the ISO 13482 standard
• Data Security: Wheelchairs with positioning features must comply with GDPR requirements

Recommended selectionModular designThe product allows the battery and the main frame to be separated for transport.