ETownExport agentWhat is the basic service structure?

As a leading enterprise in Chinas supply chain service sector, ETownExport agentbusiness presentsThree-dimensional service system:

• Basic service tier
  • Customs clearancecustoms clearanceFull-process hosting
  • International logisticsSolution optimization
  • Compliant trade document processing
• Value-added service tier
  • Supply chain financial support
  • Export tax refundAdvance payment
  • Destination country customs clearance assistance
• Strategic service layer
  • Overseas distribution channel integration
  • Cross-border brand incubation
  • Global inventory collaborative management

What are ETowns core competitive advantages?

According to 2024 data released by Chinas General Administration of Customs, its customs clearance efficiency ranking remains consistently in the industrys top 5%, with specific advantages including:

• Global network coverage: 47 self-operated service nodes in RCEP member countries
• intelligent customs clearance system: Self-developed EDI system achieves 98% automatic customs declaration processing
• Supply chain integration capability: Can mobilize over 2,000International logisticssupplier resources
• Compliance risk control system: Possesses AEO advanced certification and C-TPAT anti-terrorism qualification

Are the service fees market competitive?

According to the 2023 industry white paper, its basic service fee ranges from 85%-110% of the industry average, with specific components:

• Fixed service fee: Charged at 0.5%-1.2% of cargo value
• Variable cost items: Including destination port charges, special documentation fees, etc.
• Value-added service fee: Supply chain financing with annualized interest rates of 8%-12%

What potential service risks exist?

Based on analysis of international trade dispute cases from the past three years, special attention should be paid to:

• Standardized service limitations: Slow response to customization requirements for special categories
• Peak season resource allocation: Some route space guarantee rates drop to 92% during Q4 peak periods
• SME priority level: Limited support for enterprises with annual export volume below $5 million

How to determine if ETown is the right choice?

Recommend conducting compatibility assessments from three dimensions:

• Order size dimension
  • Suitable for: Enterprises with annual export volume over $3 million
  • Caution advised: Cross-border e-commerce sellers mainly handling fragmented orders
• Product characteristics dimension
  • Advantageous categories: Electromechanical equipment, bulk commodities, branded consumer goods
  • Disadvantageous categories: Hazardous chemicals, cold chain fresh products
• Market region dimension
  • Advantageous regions: Emerging markets in Southeast Asia, Middle East, Africa
  • Areas for improvement: Localized services in some South American countries

Whats the differentiated value compared to traditional freight forwarders?

Its core differentiation lies inSupply chain penetration service capability:

• Front-end extension: Assistance with overseas buyer credit investigation
• Mid-platform empowerment: Providing dynamic exchange rate hedging solutions
• Back-end deepening: Overseas warehouse inventory financing support

What service upgrades are worth anticipating in 2025?

According to its 2024 investor communication meeting disclosure:

• AI intelligent customs declaration system upgraded to version 3.0
• Added 6 new overseas bonded warehouse operation nodes
• Piloting digital RMB cross-border settlement channel